Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopDelivery & Return Policy
🚚 Delivery Information
We ship nationwide across Malaysia.
All orders are processed within 1–2 working days after payment confirmation.
West Malaysia: 2–5 working days
East Malaysia: 3–7 working days
We work with trusted courier partners such as J&T, Ninja Van, and Pos Laju to ensure reliable delivery.
A tracking link will be emailed to you once your order has been shipped.
🔁 Return & Exchange Policy
- Returns must be made within 7 days of receiving your order.
- Items must be unworn, unwashed, and in original packaging with tags intact.
- Only non-sale items are eligible for return/exchange.
- For sizing issues, exchanges are allowed once per order, subject to stock availability.
- Sale/clearance items
- Innerwear or hygiene-sensitive products
- Items with obvious signs of wear, damage, or odor
Email us at return@guzhimy.com with your order number, reason for return, and photos (if applicable). Our support team will guide you through the process.
- Refunds will be issued as store credit unless the item is defective or wrongly delivered.
- Refund processing takes 3–5 working days after item inspection.